Privacy Policy

At Cakesy, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, use our mobile app, or interact with us.

1. Information We Collect
We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.

  • Order Details: Items ordered, delivery preferences, and special instructions.

  • Technical Information: IP address, browser type, device information, and usage data via cookies and analytics tools.

  • Feedback & Communication: Customer service inquiries, reviews, and feedback you submit.

2. How We Use Your Information
We use the collected data to:

  • Process and fulfill your orders.

  • Communicate with you regarding your orders or inquiries.

  • Improve our website, products, and services.

  • Send promotional offers or updates (only with your consent).

  • Ensure a secure and seamless shopping experience.

3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share it with trusted third parties under these circumstances:

  • Payment gateways to process your transactions securely.

  • Delivery partners to fulfill your orders.

  • Service providers for hosting, analytics, and customer support.

All partners are required to keep your information confidential and secure.

4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience, remember your preferences, and gather anonymous statistics. You can control cookie settings via your browser.

5. Data Security
We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of promotional communications at any time.

  • Request details about how your data is being used.

7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy
Cakesy reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: privacy@yourdomain.com
📞 Phone: +91-XXXXXXXXXX

Last Updated: [April 23, 2025]